FAQ

Over The Moon

• About
• Additional Inquiries
• Careers
• Partner With Us
• Personalization Policy
• Styling Services
• Wedding Submissions

Customer Care

• Contact Us
• How Do I Change My Email Address or Password?
• How Do I Unsubscribe From Over The Moon Emails?
• I’ve Forgotten My Login/Password. What Should I Do?
• Personalization Policy

Returns & Refunds

• Black Friday & Cyber Monday
• Canceling Your Purchase
• Exchanges
• Last-Minute Gift Sale
• Refunds
• Return Policy
• Returning Your Order

Shipping

• Package Insurance
• Shipping Times & Costs
• Taxes & Duties
• Tracking Your Order

Payments

• Multiple Credit Cards
• Payment Methods
• Promotions

Registry

• Adding Gifts From Other Stores
• Can I Delete My Registry?
• Do You Allow Cash funds?
• Fund Transfer
• How Do I Manage My Registry?
• How Do I Register for an Experience?
• How Do I Share My Registry?
• How Do I Start My Registry?
• How Do I Track My Gifts?
• How Will Guests Shop My Registry?
• How Will I Know if Someone Has Purchased a Gift?
• How Will I Receive My Gifts?
• How Will My Guests Find My Registry?
• Overbuying
• What Are My Registry Privacy Options?
• What Kind of Gifts Can I Register For?

Blog

• How Do I Submit a Wedding?
• Latest Stories
• Sponsored Post
• Wedding Submissions

Company

• How Do I Learn About Latest Updates?
• How Does Over The Moon Work?
• Privacy Policy
• Terms & Conditions
• What Is Over The Moon?

Size Guides