FAQ

Over The Moon

  • About
  • Additional Inquiries
  • Careers
  • Partner With Us
  • Personalization Policy
  • Styling Services
  • Wedding Submissions

Customer Care

  • Contact Us
  • How Do I Change My Email Address or Password?
  • How Do I Unsubscribe From Over The Moon Emails?
  • I’ve Forgotten My Login/Password. What Should I Do?
  • Personalization Policy

Returns & Refunds

  • Canceling Your Purchase
  • Exchanges
  • Last-Minute Gift Sale
  • Memorial Day
  • Refunds
  • Return Policy
  • Returning Your Order

Shipping

  • Package Insurance
  • Shipping Times & Costs
  • Taxes & Duties
  • Tracking Your Order

Payments

  • Multiple Credit Cards
  • Payment Methods
  • Promotions

Registry

  • Adding Gifts From Other Stores
  • Auto-Shipping
  • Can I Delete My Registry?
  • Do You Allow Cash funds?
  • Fund Transfer
  • How Do I Manage My Registry?
  • How Do I Register for an Experience?
  • How Do I Share My Registry?
  • How Do I Start My Registry?
  • How Do I Track My Gifts?
  • How Will Guests Shop My Registry?
  • How Will I Know if Someone Has Purchased a Gift?
  • How Will I Receive My Gifts?
  • How Will My Guests Find My Registry?
  • What Are My Registry Privacy Options?
  • What is Overbuying?
  • What Kind of Gifts Can I Register For?

Blog

  • How Do I Submit a Wedding?
  • Latest Stories
  • Sponsored Post
  • Wedding Submissions

Company

  • How Do I Learn About Latest Updates?
  • How Does Over The Moon Work?
  • What Is Over The Moon?